突发新闻: Park Place Technologies has acquired Unitech's third-party maintenance (TPM) business. The acquisition strengthens Park Place's position as one of Brazil's largest TPM providers, expanding its reach in the world's fifth-largest country. 了解更多
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Overland 存储 Maintenance

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Supporting your Overland 存储 equipment for as long as you need it

With Park Place Technologies, you can maintain your Overland 存储 equipment past its warranty or end of service life and get direct access to our technical support.

Supported Overland 存储 Devices

Park Place allows you to extend the life of your Overland 存储 data center hardware by providing world-class service and support that includes our fast and responsive 24/7 domestic call center. Park Place supports the following Overland 存储 devices:
    • NEO
    • ARCvault
    • LibraryXpress
    • TapeXpress

Flexible Service Levels

Park Place allows you to extend the life of your Overland 存储 data center hardware by providing world-class service and support that includes our fast and responsive 24/7 domestic call center. Park Place supports the following Overland 存储 devices:

  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact

A Portal in Your Pocket

The first of its kind in the third-party hardware maintenance category, PPTechMobile brings the self-service convenience of our customer portal (Central Park) right to your mobile devices.

特点:

  • Submit, edit and view incidents
  • Monitor escalation processes
  • Access all contracted assets
  • In order to use PPTechMobile, 客户 will first need to register for Central Park. 注册 在这里.

Flexible Service Levels

Park Place allows you to extend the life of your Overland 存储 data center hardware by providing world-class service and support that includes our fast and responsive 24/7 domestic call center. Park Place supports the following Overland 存储 devices:

  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact

A Portal in Your Pocket

The first of its kind in the third-party hardware maintenance category, PPTechMobile brings the self-service convenience of our customer portal (Central Park) right to your mobile devices.

特点:

  • Submit, edit and view incidents
  • Monitor escalation processes
  • Access all contracted assets
  • In order to use PPTechMobile, 客户 will first need to register for Central Park. 注册 在这里.

工程师的专业知识

We employ a comprehensive team of field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with storage hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, w在这里ver your storage hardware is located.
  • 600+
    Global Professionals
  • 15+
    Years Average Experience
  • 150K+
    Service Calls in 2021
Park Place Technologies 十大赌博正规老平台位置 Map

Central Park 客户门户网站

View all your assets and solve any issue with greater efficiency and improved response times. Central Park provides a single pane of glass that allows you to:
  • Get real-time visibility for all events
  • 提交罚单
  • View open/closed tickets
  • View all active Park Place contracts
  • View all assets under contract (active or inactive)
  • 添加设备
  • Add, update, enable, and disable technical contacts per location
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